| VISION | ||
| To be a successful, values-driven insurance company exceeding ever-changing needs in a peoplecentric manner. | ||
| VALUES | ||
| Integrity | ||
| As employees of WAIC, we will conduct business in an honest, ethical and responsible manner, demonstrating the utmost respect for ourselves, our customers and our business partners. We will consistently adhere to the principles of right and wrong that govern the conduct of our profession. | ||
| Loyalty | ||
| As employees of WAIC, we will be dedicated to the Company cause such that our customers and our business partners trust our collective intellect and business competencies. | ||
| Fairness in Action | ||
| As employees of WAIC, we will treat each other, our customers and our business partners fairly and equitably without bias or discrimination, in a way that always provides quality service while minimizing cost and maximizing value. | ||
| Delivering Excellence | ||
| As employees of WAIC, we will deliver more than what is expected. We will perform to the highest standards without compromising quality or fulfillment to ourselves, our customers and our business partners. | ||
| Peoplecentricity | ||
| People first! Our culture is open to any idea with inclusion and participation by all, providing the means necessary for creativity, contribution and recognition. As employees of WAIC, we will always show each other, our customers and our business partners respect and dignity in order to create a positive environment where we want to work and others want to conduct business. | ||
| MISSION | ||
| We will achieve our vision by living our shared values, ensuring a positive experience for everyone we encounter and providing a stable non-standard insurance market while developing other profitable insurance products. | ||